Frequently Asked Questions

• Do you have agents in all areas?

Yes! In all 50 states! NREO maintains a growing database of over 14,000 agents. Although some rural areas can be problematic, we strive to meet all our clients’ needs.

• Do you have specialty appraisers?

Yes! MAI, SRA, FHA and SERA to name a few, as well as top-quality general certified in all 50 states.

• Why use an Appraisal Management Company?

Resources! Our resources save you time and money. Often by the time your appraisers and agents are just getting started, ours are finished and at a cost savings.

• How do I utilize online ordering?

Call or e-mail us for a username and password, log on at your convenience, enter any properties for which you need a bid and a bid will be e-mailed back to you for your acceptance. To accept, simply log on and hit the “submit” button and your confirmation information will be e-mailed to you.

• What about licensing?

Each and every license is double checked and supplied to you upon request.

• I am happy with my current provider—why switch?

Our staff delivers the personal attention to detail your company deserves, with consistency! Our agents are engaged on the basis of quality and historical performance as well as geographical accessibility. They are paid well and fast to insure the delivery of the quality we demand and the results you need! Our internal staff prides itself on its level of dedication to customer service. Our underwriters appreciate the quality of our accurate valuations that expedite their decisions. The personal screening of our final products by qualified staff ensure satisfaction. Our risk managers also appreciate our turn times on which we pride ourselves. Our unique menu and comprehensive service offerings combined with our state-of-the-art technological resources makes using us stress free.

• How can NREO be more cost-effective?

We place volume business with many of our agents, and we receive better pricing. By becoming a client of NREO, you can take advantage of this.

• How long will the process take?

NREO will assign your order to the right agent as quickly as possible. Although we strive to exceed your expectations and often will, our average turn time is from 3-5 days.

• How about large orders?

NREO has the ability to ramp up quickly and can certainly accommodate special requests and extend special pricing.

• What about problem orders?

Our specialty! We take pride in finding solutions for the tough ones!

• How about insurance?

We carry E & O insurance with a AAA Best rated company and are happy to supply you copies of coverage.